Privacy Policy

NTX Hormone Health ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://ntxhormonehealth.com.

We may collect the following types of information:

• Personal Information: e.g., name, email, phone, billing details
• Health Information: provided through medical intake forms or consultations
• Technical Data: e.g., IP address, browser type, device information
• Cookies and Usage Data: to enhance your website experience

We use your information to:

• Process orders and appointments
• Deliver personalized medical care
• Communicate with you about your treatment
• Improve our website and services
• Comply with legal and regulatory obligations

As a covered entity under HIPAA (Health Insurance Portability and Accountability Act), NTX Hormone Health is required by law to maintain the privacy and security of your protected health information (PHI). PHI includes any individually identifiable health information you provide through our telemedicine platform, secure forms, or consultations. We use your PHI solely for your medical care and treatment and to comply with healthcare operations and legal requirements. We implement administrative, technical, and physical safeguards designed to protect your PHI from unauthorized access, disclosure, or use.

You have the following rights concerning your protected health information:

• The right to access and obtain a copy of your medical records
• The right to request corrections or updates to your information
• The right to request restrictions on certain uses or disclosures of your PHI
• The right to request confidential communications
• The right to receive an accounting of disclosures of your PHI
• The right to request the deletion of your information, except where retention is required by law

To exercise any of these rights, please contact us at support@ntxhormonehealth.com.

NTX Hormone Health is legally obligated to:

• Maintain the privacy and security of your PHI as required by HIPAA
• Provide you with this Notice of Privacy Practices explaining our privacy policies and your rights
• Notify you promptly if there is a breach of your unsecured PHI
• Comply with all applicable federal and state laws related to your health information

Our website may use third-party services such as appointment scheduling platforms and payment gateways. These providers may collect or store your data independently and are governed by their own privacy policies. We encourage you to review their policies before using their services.

We take reasonable and appropriate measures to protect your data. However, no system can guarantee 100% security. If you believe your data has been accessed or used without authorization, please contact us immediately.

For questions, concerns, or requests related to this Privacy Policy or your protected health information, please contact our Privacy Official:
Nina Jabourian
Email: support@ntxhormonehealth.com
Phone: 847 962 0683

This Privacy Policy may be updated periodically. The most current version will be posted on our website. We encourage you to review it regularly.