Terms and Conditions

Welcome to the website of NTX Hormone Health (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at https://ntxhormonehealth.com (the “Site”) and any related services, including telemedicine consultations and treatment plans provided by NTX Hormone Health (collectively, the “Services”).

By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using this Site, you confirm that:

• You are at least 18 years old.
• You reside in a state where our licensed providers are authorized to practice.
• You agree to provide accurate, complete, and up-to-date information.

2. Medical Disclaimer

The information provided on this Site is for informational purposes only and does not constitute medical advice. Use of this Site does not establish a doctor–patient relationship unless and until:

• You complete a medical intake process,
• A licensed provider reviews and approves your case,
• You are officially accepted into care.
• Never disregard professional medical advice or delay seeking it because of information on this website.

3. Telemedicine and Prescriptions

NTX Hormone Health operates as a telemedicine clinic. All consultations are conducted remotely via secure platforms. You understand that:

• Our providers may determine that a telemedicine visit is not appropriate for your care.
• Prescription medications are issued only when medically necessary and in compliance with federal and state laws.
• We may refuse to prescribe medications at our sole discretion.

4. User Responsibilities

You agree not to:

• Use our Site or Services for any unlawful purpose.
• Impersonate another person or misrepresent your identity.
• Upload harmful content, malware, or attempt unauthorized access to our systems.
• You are responsible for maintaining the confidentiality of your account login credentials.

5. Intellectual Property

All content on the Site—including logos, branding, text, graphics, videos, and software—is the property of NTX Hormone Health and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify our content without express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, NTX Hormone Health and its providers will not be liable for:

• Any indirect, incidental, special, or consequential damages,
• Losses resulting from your reliance on the Site or Services,
• Interruptions or errors in access to telemedicine platforms or third-party software.

7. Third-Party Links

Our Site may include links to third-party websites or services. These are provided for convenience only and do not imply endorsement. We are not responsible for the content or privacy practices of these third parties.

8. Cancellation and Refund Policy

Our refund and cancellation policy for consultations, lab services, and treatment plans is available on request and may vary depending on the type of service. Generally, services rendered or medications dispensed are non-refundable.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the Site. Your continued use of the Site after any updates constitutes your agreement to the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

NTX Hormone Health
Email: support@ntxhormonehealth.com
Website: https://ntxhormonehealth.com